We understand that Medibank has advised their customers that member statements may not be available until after 15 July and that they will be in contact with affected customers.
If you have clients who are Medibank customers, we recommend that they visit the Medibank website to see if they are affected by the delay. If your client is affected, they should wait until they receive their statement after 15 July to ensure they have all the information they need to complete their tax return correctly.
Medibank will keep us updated about this situation and we will provide relevant updates through the Tax professionals newsletter.
Colin Walker
Assistant Commissioner
Tax Practitioner, Lodgment Strategy and Engagement Support